Versand

At KRV Headshop, we strive to ensure that your orders are processed and shipped in a timely manner. Please review the following information regarding our shipping policies:

Processing Time:

Orders are typically processed and shipped within 1-2 business days after payment confirmation, excluding weekends and holidays.

During peak seasons or promotions, processing times may be slightly longer.

Shipping Methods:

We offer standard insured shipping options.

Delivery Times:

Estimated delivery times vary depending on where the product is shipped from, the shipping method chosen and the destination of the package.

Standard shipping for products shipped from the EU is 1-7 working days.

Order Tracking:

Once your order has been shipped, you will receive a confirmation email containing tracking information.

You can track the status of your order using the provided tracking number through our website or the carrier's website.

Shipping Restrictions:

Some products may be subject to shipping restrictions or regulations in certain regions. It is the responsibility of the customer to be aware of any applicable restrictions.

International Shipping:

We don't currently offer International Shipping.

Shipping Damage or Loss:

In the rare event that your order arrives damaged or is lost in transit, please contact our customer service team immediately.

We will work with the shipping carrier to resolve the issue and ensure that you receive a replacement or refund for your order.

Questions or Concerns:

If you have any questions or concerns regarding our shipping policies or your order, please don't hesitate to contact us. Our customer service team is here to assist you.

Policy Updates:

We reserve the right to update our shipping policy at any time without prior notice. Any changes will be reflected on this page.

Thank you for choosing KRV Headshop for your smoking equipment needs!